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Delivery Issues

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If you have a concern regarding the delivery of your newspaper, please fill out the below form. Should you need immediate assistance, please call our circulation department at (250) 763-4000 from 7 am to 10 am Tuesday to Saturday.

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Please note: Reported missed deliveries will result in a credit to your account. Selecting I want this issue will be a credit to your account and that days issue sent with your next delivery. Please contact Customer Service at (250) 763-4000 between 6:30 am and 10 am Mon to Sat for further information.
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